Choose the need that best describes your current situation and we will do our best to provide help
For an immediate crisis situation, please dial 9-1-1 or call Crisis Services at 716-834-3131. The ROC is not a 24-hour agency and does not monitor its messages outside of business hours. When you are in a more stable situation, you are welcome to contact the ROC for ongoing support, care coordination, and counseling.
Therapy for myself:
The ROC provides counseling services for adults living in rural poverty. Our social workers are highly trained and offer numerous interventions that may be beneficial for individuals dealing with loss and trauma. Call the ROC at 240-2220 to schedule an intake appointment for counseling. Please note that in order to receive services at the ROC, including counseling, you will be asked to also engage with efforts such as budgeting.
If you are in need of substance use counseling or support, please know that the ROC does not provide that. We recommend that you contact Horizon Health or look through 211.
The ROC may refer you to another agency if your needs fall outside the social work staff’s current scope of practice.
Therapy for my child:
The ROC offers play therapy for children living in rural poverty who have experiences issues such as loss, trauma, and disrupted attachment. To schedule an intake appointment, contact the ROC at 240-2220. Please note that in order for your child to receive services, you will be asked to engage in efforts such as budgeting. We take a two-generational approach, meaning we believe in supporting the entire family.
If your child is in need of assistance beyond the ROC’s current scope of practice, the ROC will refer you and your child to another agency.
During the winter months, the ROC hosts a Code Blue shelter for homeless individuals in our area. Check 211 for information about our shelter and other Code Blue shelters in the area, including when the shelters are open.
While the ROC’s Care Coordinator may be able to assist you with searching for affordable housing options, please note that these options are limited and go quickly.
The ROC is able to provide limited transportation assistance to individuals who are engaged with our services. We know that being without transportation in a rural area is quite difficult and makes holding a job and getting kids to school much harder. The ROC is able to work with you to find new avenues of transportation.
The ROC’s care coordinator is experienced in helping you to obtain and maximize assistance with health insurance, medications, food, housing, and social security. You do not have to do this alone. If you find yourself in need of help with applications, understanding requirements, or figuring out eligibility, please call the ROC at 240-2220.