ROC Emergency Resources

The Rural Outreach Center serves people living in Southern Erie, Wyoming, and Cattaraugus counties.  If you live within our service area and find yourself in need of help with food or have another urgent need, please call the ROC at 716-240-2220.  We will do our best to help you.  You do NOT need to be currently engaged in ROC services to get emergency food & other assistance.  

The ROC asks that you call ahead instead of showing up in person so we can reduce the number of people in the building at one time.  When you call, please provide the number of people in your household.

Your child’s school may also be able to provide you with meals to replace school breakfasts and lunches.  See the ‘Resource List’ tab for more information or contact their school directly.

****The ROC will not be holding face-to-face appointments with Participants for at least the next two weeks.  Please call your social worker or care coordinator if you need to speak with them in the meantime.****

Please consider donating to the ROC so we can best support our whole community during this time of need.  We are opening our doors to the wider community in an effort to ensure all families have food on the table and have the resources they need over the next several weeks.  If you would like to donate to our efforts, please click here.

The ROC is putting together care baskets, emergency meals, and cleaning supplies for community members in need. Please consider donating the following items. We are only able to accept NEW items. You can drop off donations at the Rural Outreach Center (730 Olean Road, East Aurora) between 10am-2pm, Monday-Friday. Other arrangements can be made if necessary.

Hand soap
Dishwashing detergent
Bleach
Toilet paper
Cleaning wipes
Laundry Detergent

Rural Outreach Center Resource List 

Introduction

The Rural Outreach Center compiled the following resources as a way to help the people we serve and others in our community currently being impacted by COVID-19.  For the latest and most up-to-date information, please refer to your county website and the CDC:

• CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html
• Cattaraugus County: https://www.cattco.org/health
• Erie County: http://www2.erie.gov/health/coronavirus
• Wyoming County: https://www.wyomingco.net/203/Health-Department

Questions about COVID-19 can also be directed to the NYS Department of Health Hotline at 1-888-364-3065.  This resource list is NOT meant as a guide on how to treat COVID-19 or as a replacement for instructions by your local, county, state, or federal government officials.

The following resources were available as of 3/18/2020.  

Rural Outreach Center

The Rural Outreach Center serves people living in rural poverty in southern Western New York.  We are expecting the number of people in need of emergency assistance – such as with food and bills – to increase during the next several weeks due to the impact of COVID-19.  We are working to be able to provide temporary assistance. If you find yourself in need and live in southern Erie, Cattaraugus, or Wyoming counties, please call the ROC at 716-240-2220.

General Resources

Food Resources

Mental Health Resources

Children & Family Resources (Stuck at Home?)